Who it is for
For multi-site brands, role by role.
For teams that keep up with reading the reviews but not with seeing the problem behind them. The screen changes with the role; the data stays the same.
LiveRestaurant and café chains.
Role by role
Chain owner and general manager
The picture of the day in the inbox every morning: yesterday's reviews, risks, the standout branch. What recurs in which branch, with a single question.
Marketing and brand team
Writes the reply rules and the brand voice itself; not dependent on a developer. A risky reply does not go out without approval.
Operations and quality team
The kanban board, the SLA matrix, recurrence and chronic-case analysis; a complaint becomes work with an owner.
Regional and branch managers
Escalations land on the phone; score trends, courier breakdown and one-tap approval in the mobile app.
Compliance and audit
Who published what, who approved, when: timestamped records; personal data masked before a reply is generated.
Start with one pilot brand.
Tell us how many branches you have and which channels you are connected to; let us pick the pilot brand together.